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Utility Services

How to Establish New Water, Sewer, and Sanitation Service:

Option 1:

In person at City Hall.  You will need to bring the following: 

  • A valid picture identification (Driver's License)
  • Water Deposit of $100.00 and a $30.00 service connect fee if you own the property or $150.00 and a $30.00 service connect fee if you are renting the property
  • Electric Deposit of $150.00 and a $30.00 service connect fee if you own the property or $200.00 and a $30.00 service connect fee is you are renting the property
  • Utility service application
  • A homeonwer must provide a copy of the closing documents to prove ownership, or if renting a copy of the lease agreement will be required.

The City accepts cash, checks, money order, or credit/debit cards.
The $30.00 service connect fee is non refundable.
Out of state checks and driver's licenses are accepted.

Option 2:

By mail.  You will need to include:

  • Utility service application that was downloaded and printed from the website
  • A valid picture identification (Driver's License)
  • Water deposit of $100.00 and a $30.00 service connect fee if you own the property or $150.00 and a $30.00 service connect fee if you are renting the property.
  • Electric deposit of $150.00 and a $30.00 service connect fee if you own the property or $200.00 and a $30.00 connect fee if you are renting the property.
  • A homeowner must provide a copy of the closing documents to prove ownership, or if renting a lease agreement will be required. 

Your deposit must be received by the Utility Department before service will be established.
The $30.00 service connect fees are non refundable.

Polycart Delivery:

For all options, at least 1 RED polycart and 1 BLUE Recycle polycart should be located at your address unless it is a new home that was just built.  In this case, your polycarts will be delivered upon receipt of your application and deposit.  The polycarts stay at the property when and if a resident moves to a new address.  Residents who remove the polycarts when they move will be billed the replacement value of these items.

Transferring Service:
In order to transfer service from one residence to another in Farmersville, please stop by the City Hall to have this transaction processed.  There is a $30.00 transfer fee that will charged for each service.

Billing:
The billing cycles are the 20th of each month. Utility bills are mailed on or about the last day of the month and are due by the 10th of the following month.

If payment is not received by the 10th, a late fee of 10% will be added to the amount owed. 
If you do not receive your bill by the 10th of the month, please call the Utility Billing Department at 972-782-6151.
If payment is still not received by the 20th, the utility services will be scheduled for cut-off, and the following fees will apply to restore service:

  • Electric: $30.00 reconnect fee during regular business hours or $45.00 reconnect fee after business hours
  • Water: $30.00 reconnect fee during regular business hours or $40.00 reconnect fee after business hours

A fee of $30.00 will be charged on all returned checks. You will be notified via door knocker and if the check is not paid, the information will be sent directly to the Attorney General's Office for collection.  No subsequent checks will be accepted.

The Night Drop at City Hall is available for after hours and weekend payments.

PLEASE NOTE:  Your account will be discontinued if:
Full payment is NOT made by the cut off date.
Non-sufficient funds are not paid within 10 days of notice.